Visa Debit & Credit Card Compromise Information

Credit Union Procedures for Visa Card Compromises:

If the Credit Union is notified of a Merchant data breach involving member Visa Debit Cards and/or Credit Cards, the Credit Union will take the following action:

  1. Letters will be mailed to all members whose cards have been compromised.
  2. New cards will be issued immediately for all affected members.
  3. New Cards should arrive within 10 business days.
  4. Members should monitor their accounts for any unusual activity until their new cards arrive.
  5. Once a member receives their new card, we require that he or she activate the card immediately.
  6. The members compromised card will be closed 15 days after the new card has been ordered.

Just a reminder: Members are not liable for any charges which may occur as a result of a card compromise.

If you have any questions concerning this matter, please do not hesitate to call us at 1-800-511-1120.